Brian Cook, serviced sudden significant issues with main large oil burner which caused me to shut down over night. Spent time determining problem and addressing and placed back on line.
Every time this company comes out to us we are always so pleasantly surprised when they are able to fix an issue simply and reliably. They're honest and quick as well! Would highly recommend!
I've used Swanton for my heating and AC needs for many years; initially for oil delivery and maintenance of my very old furnace and then for installation of a new gas furnace and air conditioning unit. They have always been excellent and fair- from keeping my old furnace chugging along through removing the old equipment and replacing with new. I would use no one else in my home- they are professional, prompt and courteous and the pricing is very fair.
My yearly service was today, and just in time for that upcoming 90 degree day! I appreciate your service team! Polite, non-intrusive, efficient! Thank you!
Brian came by to give me his opinion on my tankless water heater, which has been acting up a bit. He was very nice and told me I’d probably need to replace my unit soon.
Very responsive, arriving shortly after my call to check my wonky heating system and get it running , and will give me estimate for a new one. Thanks again!
Swanton Energy Services just installed four mini-split units (heat pumps) in my house and an outside condenser to provide heating and AC. I can't say enough good things about the team that installed the system: they were extremely neat and careful while working in my house, were experienced and meticulous in their work, were kind and respectful to each other and to me, and were fun to have around. They patiently explained everything I need to know about taking care of the system and how to work the remote control and actually swept up (the tiniest bits of) dirt from my outside patio before they left! They all seemed to enjoy their work, working with each other, and interacting with customers. The work on the back outside wall of the house was so neat and carefully done, you can barely notice it. They did a fantastic job, and went the extra mile to meet my needs and answer my questions. Couldn't have been better.
We had an ongoing problem with our air conditioing, and Swanton worked diligently to diagnose and fix the problem. Their workmanship was great, and all three of the guys on the team were wonderful. Tommy, in particular, was so kind to our dog and looked forward to seeing her on his visits! They showed up on time and worked hard every time they were here. They have installed two systems for us and done several repairs/maintenance on our boilers as well (which were installed by previous owners). We have three air conditioners and two boilers, so they have done a good deal of work for us. I highly recommend them!
Brian (technician) was on time and ready for work, diagnosed the issue, found a bad fuel pump and had the parts in hand. Got my heat working in no time! Great work! (Oil furnace )
Hard to believe but so true, it's always a joy to call Swanton for help! They've always been able to arrive either same day or next, on time, professional, and always looking to help us save money. They're great!
I use Swanton for oil delivery and for their heating services/repair, etc. They have always been reliable and reasonable. My boiler is ancient, but because they diligently service it I can comfortably rely on it year after year. The women in the office are very friendly and Brian the service tech is knowledgeable and thorough. Thanks so much.
Heat went out late on a Saturday night. A friendly tech came out 1st thing Sunday morning. My system is somewhat older so I was expecting to be told it was a big issue - new control panel, motor or something. The tech explained everything he was seeing as he explored a few possibilities before figuring out that it was a relatively minor issue, didn’t even need any parts!
Hot water heater went out just after the holidays. Installers were at my house for two straight days removing the old unit & installing the new one, working 8-9 hour days. Their work was professional, clean and thorough. Staff were pleasant, hard working, and even tolerated my nosy dogs. A+ service.
Brian from Swanton Energy always provides top notch service. He is quick and courteous, and takes care to not disturb or damage your home. His suggestions are always useful, and he takes the time to explain the work he completes and what he's seeing with the system.
I was having issues with my older furnace after a very cold few days and bad storm that knocked the power out a few times. The furnace would kick on and then go off after a minute or so. I called and they dispatched a tech to come out within the hour.Kyle was friendly and professional. He was able to diagnose and fix the issues quickly and my dog even liked him!Great job! Would use them again for sure!
Same day service on the day after Christmas. The only issue is that they have to order a part and my unit won’t be fixed for 2 days. Not their fault. Thank you Swanton
Generator:Purchased a whole house generator a couple of years ago.During the past year, it is sluggish to start on its weekly schedule, smells like fumes when it does eventually get going.We tell them that red light is on continually, following the routine yearly service, performed by Sawnton’s technician.They act like it’s ridiculous that we alert them of the issue and when they do come they can’t seem to fix it.Now, tonight, it’s freezing cold and the power went out, it couldn’t get going enough to start. The red light is on again. It’s infuriating and so very disappointing, let alone dangerous. We have a toddler in the house.The generator was fine prior to the technician working on it in the summer. He told me it was overheating, during his service call, because it was sitting in the direct sun. He had to wait for it to “cool off” so he could reset it.This type of interaction/service is a continual disappointment.
Jeff Swanton and his technicians are top notch, dependable and trustworthy. We have utilized their services for years! They stick with a problem until it is fixed. I can't say enough that is positive and complementary. Additionally, the support phone staff and administrative staff is pleasant, polite and helpful. Kyle was a great technician!!!
I just had the yearly maintenance on my furnace. Brian is an expert at keeping it running smoothly. I've been using Swanton Energy Services for 14 years and have only good things to say about them. Thank you Swanton!
Timely responseProfessional & knowledgeable tech [Brian]Troubie shot problem quickly & Had replacement part on truck.And just ike that, central Air back cooling home during late June Heat wave.
