Heat went out late on a Saturday night. A friendly tech came out 1st thing Sunday morning. My system is somewhat older so I was expecting to be told it was a big issue - new control panel, motor or something. The tech explained everything he was seeing as he explored a few possibilities before figuring out that it was a relatively minor issue, didn’t even need any parts!
Hot water heater went out just after the holidays. Installers were at my house for two straight days removing the old unit & installing the new one, working 8-9 hour days. Their work was professional, clean and thorough. Staff were pleasant, hard working, and even tolerated my nosy dogs. A+ service.
Brian from Swanton Energy always provides top notch service. He is quick and courteous, and takes care to not disturb or damage your home. His suggestions are always useful, and he takes the time to explain the work he completes and what he's seeing with the system.
I was having issues with my older furnace after a very cold few days and bad storm that knocked the power out a few times. The furnace would kick on and then go off after a minute or so. I called and they dispatched a tech to come out within the hour.Kyle was friendly and professional. He was able to diagnose and fix the issues quickly and my dog even liked him!Great job! Would use them again for sure!
Generator:Purchased a whole house generator a couple of years ago.During the past year, it is sluggish to start on its weekly schedule, smells like fumes when it does eventually get going.We tell them that red light is on continually, following the routine yearly service, performed by Sawnton’s technician.They act like it’s ridiculous that we alert them of the issue and when they do come they can’t seem to fix it.Now, tonight, it’s freezing cold and the power went out, it couldn’t get going enough to start. The red light is on again. It’s infuriating and so very disappointing, let alone dangerous. We have a toddler in the house.The generator was fine prior to the technician working on it in the summer. He told me it was overheating, during his service call, because it was sitting in the direct sun. He had to wait for it to “cool off” so he could reset it.This type of interaction/service is a continual disappointment.
Jeff Swanton and his technicians are top notch, dependable and trustworthy. We have utilized their services for years! They stick with a problem until it is fixed. I can't say enough that is positive and complementary. Additionally, the support phone staff and administrative staff is pleasant, polite and helpful. Kyle was a great technician!!!
I just had the yearly maintenance on my furnace. Brian is an expert at keeping it running smoothly. I've been using Swanton Energy Services for 14 years and have only good things to say about them. Thank you Swanton!
Brian is exceptional. He has been servicing my system for several years now and he is always professional and very thorough. Swanton installed my systems over 20 years ago and we have been using their services ever since.
I trust Swanton with the maintenance for both my air conditioning and heating systems for many years. Regular maintenance does in fact extend the life of these units. It is truly a bonus when we trustworthy service people coming to our homes or businesses. Keep up the great work.
Amazing service as always by Swanton! 7 years after my original installation, my boiler had a blower hw issue. Swanton diagnosed the issue right away as we did not have hot water. They researched my warranty, expedited the parts, and performed the install the same day the parts arrived. Everything was covered and the work was done professionally by friendly technicians. 100% recommend Swanton as they are reliable and reputable. Thanks so much!
I called Swanton this morning for service. They set the appointment for today between 12 and 2. They came at 1:30. Assessed the problem, had the part on the truck and fixed the issue. Friendly and courteous serviceman and I would highly recommend their service. Pam G.
Brian was professional and did a fantastic job. Also the AC install folks did an outstanding job. I would highly recommend Swanton Energy Service for both service and AC installation. Professional work.
My A/C stopped blowing cold air and called a bunch of different businesses in the area and none of them could come out for a couple of weeks. Called Swanton energy services and they came immediately! All professional, very knowledgeable and reasonably priced! 100% recommended!
My family and I have been Swanton customers for many years. They have installed and serviced all of heating and cooling equipment. It’s really hot today, and my air conditioner failed. They returned my call and dispatched Brian promptly. He was amazing as always. He is always friendly and courteous, and he knows how to diagnose a problem and resolve it in short order. We have a maintenance plan, so we also got a discount. I always recommend Swanton whenever someone I know asks for a referral.