Jeff Swanton and his technicians are top notch, dependable and trustworthy. We have utilized their services for years! They stick with a problem until it is fixed. I can't say enough that is positive and complementary. Additionally, the support phone staff and administrative staff is pleasant, polite and helpful.
My family and I have been Swanton customers for many years. They have installed and serviced all of heating and cooling equipment. It’s really hot today, and my air conditioner failed. They returned my call and dispatched Brian promptly. He was amazing as always. He is always friendly and courteous, and he knows how to diagnose a problem and resolve it in short order. We have a maintenance plan, so we also got a discount. I always recommend Swanton whenever someone I know asks for a referral.
I trust Swanton with the maintenance for both my air conditioning and heating systems for many years. Regular maintenance does in fact extend the life of these units. It is truly a bonus when we trustworthy service people coming to our homes or businesses. Keep up the great work.
Hard to believe but so true, it's always a joy to call Swanton for help! They've always been able to arrive either same day or next, on time, professional, and always looking to help us save money. They're great!
On time. Explained details. Very patient with questions. All options explained and discussed. They were so respectful of our home, our dog and time. I felt so comfortable in the knowledge and ease they took in every step.I feel so comfortable knowing I have them to keep us running.
Here’s my feedback.... ever since you moved our Thermostat we’ve had nothing but problems..you’ve created more problems for us and we totally believe we’ve been scammed! You came to move our thermostat and now we keep having problems that resulted in a $300 service call! You’ll never hear from us again... you totallySabotaged our system!!! Don’t call them
Brian is exceptional. He has been servicing my system for several years now and he is always professional and very thorough. Swanton installed my systems over 20 years ago and we have been using their services ever since.
Two technicians came at separate times. Both were on time and polite. Since the problem could not be diagnosed (no fault of their ability) I was not charged any fee. If I do need a replacement of the furnace Stanton is the first I would call for the opportunity to perform the work. Would trust them to be fair and capable.
I've been a customer of Swanton Energy Services for years, always excellent service and professional. I just had a major heating system issue and Jeff and his crew took care of everything immediately, even though it was on short notice and it's the day before Thanksgiving. As always great working with Swanton Energy. Highly recommend for any HVAC needs.
I would recommend Swanton Energy to anyone that is looking for Quality work, completed on time & professionalism by every person you speak with. From the first conversation with Jeff, I knew my family would be in good hands. Every conversation with Jackie coordinating times & paperwork along with the crew of guys at our house, it was a 5 star experience.
Swanton Energy Service has been my go to service company since we bought our house 6 years ago. They’ve always done a great job. When it was time for a new system they completed the job on budget and on time. Everyone who works there has been professional and has completed quality work. The owner has even showed up to do a needed repair on my old heater because they had high demand during a cold week 2 winters ago. I highly recommend Swanton to anyone who has heating or cooling needs.
Brian was very helpful and straightforward. He found a major issue with a 70 year old unit and performed a thorough preventative maintenance on a 20-30 year old unit. Pricing was competitive. Looking forward to getting an estimate on new system and continuing service.
Excellent service. Polite and professional staff at the office. As a new customer, I wasn't expecting a same day appointment but they were able to send someone right away. The tech was courteous, respectful, knowledgeable and very professional. He made sure everything was running perfectly before closing out the service call. Very pleased new customer...I recommend them and will definitely use them again!!
I've used Swanton for my heating and AC needs for many years; initially for oil delivery and maintenance of my very old furnace and then for installation of a new gas furnace and air conditioning unit. They have always been excellent and fair- from keeping my old furnace chugging along through removing the old equipment and replacing with new. I would use no one else in my home- they are professional, prompt and courteous and the pricing is very fair.
Excellent work, I called for a generator replacement. It took only one day for them to get back to me and visit. I expect an estimate within a few days. Last January they did an entire HVAC replacement. Well designed, and excellent work. I highly recommend Swanton.Update 30 April 2021: They came to service my HVAC. Excellent work, prompt, clean, and thorough.
Thank you for putting in the extra effort in order to help my household. I understand that you guys came in and re-arranged your schedule in order to make sure my house had heat, a new boiler, and happiness during the Christmas season. For the readers of this review, I had a defective boiler and needed a quick replacement and Swanton Energy Services came to the rescue.I you are looking for a company with integrity, professionalism, care, attention to detail, and that will treat your house as their own - please choose Swanton Energy Services - with them its a family affair from start to finish.
Swanton is top notch! Whenever I have an issue they respond fast - like today - my heat would not come up. Amanda the office manager is very friendly, knowledgeable and helpful. Everyone at this company is very nice and easy to deal with. The owner Jeff is a good person and doesn't try to sell you something you do not need. Tommy and Bryan are the techs that always service my HVAC. Trust these guys. Often times I have left them in my home alone while working.Generally I do not write reviews unless something is really good or really bad. I am adding to my review from two years ago because I continue to be impressed with the level of high-quality from Swaton. If you are looking for a super trustworthy HVAC company - GO WITH SWANTON. Impeccable work, friendly staff and just salt of the earth people!
Jeff and his team are fantastic; they have completed our whole house natural gas conversion, an installation of a 2nd HVAC system as well as a back generator system. We also purchased their annual maintenance plan. We will continue to be a repeat customer as they are always helpful and responsive.
They are always on time and work cleanly and quickly. Today Brian came early as he agreed so that I could make a Doctors appointment.I wish all companies of every type had Swanton’s way of doing business!
We have been using Swanton Air for years for maintenance of our HVAC system. Recently, we had them install a new AC system in our house. From our first meeting with Jeff to final install, they were professional, on time and their price was competitive with the market. We will always use them for our HVAC needs as they have been so responsive to our needs for years!
Swanton Energy Services installed all four of our air conditioning systems and have been professional, prompt and courteous from the beginning. Their staff and technicians are top-notch and go out of their way to assist their customers. Great job by all and we will continue to use Swanton in the future for our HVAC needs!
I have used Swanton for all my HVAC needs for the last 5 years and have always been pleased with my service. The technician that serviced my system today, Matt, was very professional and friendly, arrived on time wearing a mask and booties, and worked quickly. During the pandemic it can be unnerving to let strangers into your home so I greatly appreciated that he took precautions and kept good social distance. I would recommend them to anyone.