Well trained and knowledgeable technicians as well as support staff that are professionally friendly and responsive to customer needs. It is obvious that management is committed to providing quality service and product.
We have been Swanton customers for years. They handle everything from repair, replacement, service and maintenance. Brian always answers all questions we may have and explains in a way we can understand. A great, professional group of people!
Brian was extremely knowledgeable, and I am confident that he will do as he said moving forward. I believe you are lucky to have him as an employee. Brian completed the job he is such a nice man and did what was needed for the heater to work.Thank you
Tom and Brian were great!! I have been in search of a new HVAC company for years…Swanton installed the current unit in a new home I just bought. They are my go to company from now on!
Could not be more pleased - prompt, courteous and helpful. Had a bad experience with another company but working with Swanton was terrific. I would recommend them to anyone.
Brian was on time, personable, and quickly diagnosed the issue . He fixed problem and the price for service was very fair. I highly recommend Swanton !
Wonderful as ever. This is the Fifth time I’ve used Swanton for improvements or new installations or repairs. They are fast, have super friendly/helpful techs and provide a VG value for money service.
Highly recommend. Very professional /came out to my house quickly to fix the issue. Fairly priced and great resource to have in the Atlantic Highlands area.
Hard to believe but so true, it's always a joy to call Swanton for help! They've always been able to arrive either same day or next, on time, professional, and always looking to help us save money. They're great!
My radiators weren’t giving off any heat. I called and someone was at my home within the hour. The tech was very professional and explained the issue in language I could understand - no technical jargon, as well as my options. We had heat again within 2 hours. I’m very pleased with the service.
I called because my furnace shut down after making strange noises all night. I told the lady on the phone that I had to go to treatments and she sent a man right over so I did not have to miss them waiting all day for a service man. The young man was so nice. My house is a disaster since I have been very ill and must go for treatments 5+ hours a day, so have very little time to do any work in my house, I have no children and can't find anyone to help me, yet he made no mention of it's condition. When I told him how sorry I was for the condition of my home, he eased my mind by saying he has been in much worse and understands how being a disabled senior living alone it can be hard to get things done. He said "Being alone with a illness, going to treatments so many hours every day I don't know how you find time to open a single piece of mail, never mind any thing else". He was so kind that even though I live off $857. a month social security, and it is the end of the month when things are very very tight I just had to find the money to give this young fellow a tip. When I handed him my last $5 bill, some singles and a bunch of change to make up $10. He was very thankful. I think a tip is more then the money (the money surely will be useful to him n his family) a tip says job well done and shows appreciation. This young fellow surely deserved it.Mrs. Wall
As always Brian services my heating system in winter and cooling system in Spring with such care and accuracy , which leaves me feeling confident that all will run smoothly. I have used their services for years and will continue to do so.
Short'n sweet, I had an am oil delivery 1/8/24. Left, came back 10pm to a cold house. Left message with office. 7am got a call from office that Brian, the tech who's been servicing our furnace for 20 or so years would be here. 8am Brian came, cleaned the filter that had sediment that was churned up from day before delivery, replaced a needed part, and got us going again within an hour. Kudos to Swanton, and Brian. If you have any problems or just need your yearly furnace tuneup, call Swanton. And if you're really lucky, Brian will be the tech or just ask for him.
I couldn't be more satisfied with Swanton Energy. Brian was punctual, professional, and efficient. They conducted a thorough inspection, addressed issues, and provided the information I needed.
Excellent service. Kyle was very knowledgable and professional. He was able to identify our problem quickly. I will be using Swanton for my annual heating maintenance from now on.
Excellent job! Techs were great from start to finish. Got on schedule quickly and did a fabulous job! New boiler is amazing and place was immaculate. Thank you so much.
Our technician Kyle is a true professional. He is very personable and provides impeccable service. He is very knowledgeable and answered any questions we had concerning service he performed.
A/C stopped working last night. Called at 0930 and tech on site a few hours later. Diagnosed problem in minutes and was able to resolve without taking me over the coals. Very happy with the service all around. Definitely recommend.
The Swanton team installed a Carrier heat pump and furnace system and responded quickly to answer any questions we had as the heating season began and we became familiar with the new setup. We highly recommend them.
I've used Swanton for my heating and AC needs for many years; initially for oil delivery and maintenance of my very old furnace and then for installation of a new gas furnace and air conditioning unit. They have always been excellent and fair- from keeping my old furnace chugging along through removing the old equipment and replacing with new. I would use no one else in my home- they are professional, prompt and courteous and the pricing is very fair. Updating again, 11/21/23- always the best!
Have been a client of Swanton for over 30 years for home, office and Rental properties and always reliable, dependable and trustworthy, all at fair price.
Brian (technician) was on time and ready for work, diagnosed the issue, found a bad fuel pump and had the parts in hand. Got my heat working in no time! Great work! (Oil furnace )