Comfort Shield Service Plans

Keep Discomfort Out of Your Nest!

As they say, the early bird catches the worm. When it comes to your home comfort, you need to stay on top of things early to catch total peace of mind. But doing this takes more than just getting a bird’s eye view. It means diving into the nuts and bolts of your equipment to dig up its true wellbeing—and then give it the TLC it needs.

That’s where our Comfort Shield Service Plans swoop in to help.

When you join one of our plans, our professionals will take your equipment under our wing, thoroughly inspect and clean it and ensure its operation soars. This, in turn, will:

• Drive down your energy bills
• Land you issue-free operation
• Take your comfort to new heights
• Reduce your carbon footprint
• Increase your indoor air quality
• Breed more cost-effective operation
• Have you feeling as free as a bird

Plus, as a member, you’ll receive exclusive discounts, priority service, $25 loyalty credits* per year toward a major component replacement and more—all for a low monthly payment.

*Loyalty credits are for clients with continued coverage. Service plan must be active and in good standing at time of replacement and must be for consecutive years. New system must be installed by Swanton. Major component types include gas furnace, condenser, air handler, gas boiler. $500 cap on credit. 

Which Plan Will You Flock to?

To start, you must choose which plan you want to join and whether it will cover your air conditioner or your heating system. If you want to cover both units, you can. Simply choose the plan that’s right for each one. Plus, because we encourage you to protect all of your equipment, we offer a multi-system discount of 10 percent off.

Our Comfort Shield Service Plans

Platinum

Tier 1 parts & labor protection plus maintenance
For heat pumps, gas furnaces, central AC units, ductless AC mini-splits

• One annual tune-up/cleaning
• Labor is 100% covered up to two hours on repairs*
• No diagnostic fees—ever!
• Parts covered up to $200 allowance**
• No charge for over 95% of all repairs
• $25 credit per year toward major component replacement

*Repairs beyond two hours will incur $195/hour rate. Repairs to be made during normal business hours: 8 a.m. to 4:30 p.m. Monday through Friday

**For parts costs that are more than allowance, client is responsible to pay balance

See terms & conditions.

Gold

Tier 2 parts & labor protection plus maintenance
For heat pumps, gas furnaces, central AC units, ductless AC mini-splits

• One annual tune-up/cleaning
• Labor is 100% covered up to one hour*
• No diagnostic fees during business hours**
• Parts covered up to $100 allowance***
• No charge for over 80% of all repairs
• $25 credit per year toward major component replacement

*Repairs beyond one hour will incur $195/hour rate. Repairs to be made during normal business hours: 8 a.m. to 4:30 p.m. Monday through Friday

**$69 diagnostic fee applies after normal business hours

*** For parts costs that are more than allowance, client is responsible to pay balance

See terms & conditions.

Silver

Annual maintenance plus discounts
For heat pumps, gas furnaces, central AC units, ductless AC mini-splits

• Preferred member status
• One annual system tune up/cleaning
• No diagnostic fee during business hours*
• 20% discount on repairs**
• $25 credit per year toward major component replacement

*$69 diagnostic fee applies after normal business hours

**Repairs to be made during normal business hours: 8 a.m. to 4:30 p.m. Monday through Friday

See terms & conditions.

Oil

12-month deluxe oil burner service: burner parts coverage plus annual maintenance for oil systems

• Parts ($100 allowance) & labor for repairs related to oil burner are covered during normal business hours*
• 20% discount on non-oil burner related repairs*
• $25 credit per year toward major component replacement
• One annual tune-up/cleaning
  • Boiler and furnace flue cleaning
  • Smoke pipe cleaning
  • Function and adjusting of limit controls
  • Replacement of nozzle(s)
  • Checking proper temperature setting for fan control
  • Water level tube cleaning
  • Checking lockout safety control
  • Checking proper water pressure
  • Line filter cartridge replacement
  • Cleaning of boiler section or furnace clean out ports

*Repairs to be made during normal business hours: 8 a.m. to 4:30 p.m. Monday through Friday. Customer to pay difference for oil burner parts over $100.

**For after-hours repairs for current enrolled service plan customers: Oil burner parts are covered up to $100 allowance. Labor is charged at standard rate. No overtime rates apply.

See terms & conditions.

Rules and restrictions apply. See details below.

• Platinum, Gold, Silver and Bronze are for natural gas heating, heat pump or cooling systems. Sales tax applies on cooling plans only.
• Prices exclude sales tax. Sales tax will be applied to air conditioning plans. For monthly payment options, first month’s payment will include sales tax for one contract year. Sales tax is nonrefundable.
• Swanton Energy Services reserves the right to inspect systems prior to enrolling in plans. Systems with defects must first be repaired and restored to full function before enrolling in plan. Swanton Energy Services reserves the right to replace parts with pre-owned parts, refurbished or equivalent as necessary. Must have purchased at least one heating and one cooling plan.
• Customers who are not on an automatic oil delivery plan with J. Swanton Fuel Co. Inc. are responsible to maintain proper oil level in tank. If there is a runout, customer agrees to pay the service call fee for a technician to restart system: prime and start (no parts and clean system) is $135. If additional parts or time are needed because of sludge or dirty tank conditions, additional fees will apply over the $135.

See terms & conditions.

Let’s Keep the Protection Soaring

The wingspan of our Comfort Shield’s protection expands further than just your heating and cooling systems.

For a small additional price, you can add even more protection to any plan for the following equipment:

• Water heater­—natural draft gas, electric or indirect tank
• Water heater power vent
• On-demand water heater (includes flushing with descaler)
• IAQ accessories—humidifier, dehumidifier, heat recovery ventilator (HRV) & energy recovery ventilator (ERV)

Together, We Can Make Your Comfort Take Off

To start protecting your equipment and your serenity, join one of our Comfort Shield Service Plans today by filling out our online form or calling us at 732-889-5577!