Swanton Energy Services just installed four mini-split units (heat pumps) in my house and an outside condenser to provide heating and AC. I can't say enough good things about the team that installed the system: they were extremely neat and careful while working in my house, were experienced and meticulous in their work, were kind and respectful to each other and to me, and were fun to have around. They patiently explained everything I need to know about taking care of the system and how to work the remote control and actually swept up (the tiniest bits of) dirt from my outside patio before they left! They all seemed to enjoy their work, working with each other, and interacting with customers. The work on the back outside wall of the house was so neat and carefully done, you can barely notice it. They did a fantastic job, and went the extra mile to meet my needs and answer my questions. Couldn't have been better.
We had an ongoing problem with our air conditioing, and Swanton worked diligently to diagnose and fix the problem. Their workmanship was great, and all three of the guys on the team were wonderful. Tommy, in particular, was so kind to our dog and looked forward to seeing her on his visits! They showed up on time and worked hard every time they were here. They have installed two systems for us and done several repairs/maintenance on our boilers as well (which were installed by previous owners). We have three air conditioners and two boilers, so they have done a good deal of work for us. I highly recommend them!
Hard to believe but so true, it's always a joy to call Swanton for help! They've always been able to arrive either same day or next, on time, professional, and always looking to help us save money. They're great!
We have used Swanton since their inception and have always had excellent service and repair. They installed our Central Air many years ago and conversion to gas from oil. Thanks to Brian who is always knowledgeable with our repairs.
I use Swanton for oil delivery and for their heating services/repair, etc. They have always been reliable and reasonable. My boiler is ancient, but because they diligently service it I can comfortably rely on it year after year. The women in the office are very friendly and Brian the service tech is knowledgeable and thorough. Thanks so much.
Heat went out late on a Saturday night. A friendly tech came out 1st thing Sunday morning. My system is somewhat older so I was expecting to be told it was a big issue - new control panel, motor or something. The tech explained everything he was seeing as he explored a few possibilities before figuring out that it was a relatively minor issue, didn’t even need any parts!
Hot water heater went out just after the holidays. Installers were at my house for two straight days removing the old unit & installing the new one, working 8-9 hour days. Their work was professional, clean and thorough. Staff were pleasant, hard working, and even tolerated my nosy dogs. A+ service.
Brian from Swanton Energy always provides top notch service. He is quick and courteous, and takes care to not disturb or damage your home. His suggestions are always useful, and he takes the time to explain the work he completes and what he's seeing with the system.
I was having issues with my older furnace after a very cold few days and bad storm that knocked the power out a few times. The furnace would kick on and then go off after a minute or so. I called and they dispatched a tech to come out within the hour.Kyle was friendly and professional. He was able to diagnose and fix the issues quickly and my dog even liked him!Great job! Would use them again for sure!
Generator:Purchased a whole house generator a couple of years ago.During the past year, it is sluggish to start on its weekly schedule, smells like fumes when it does eventually get going.We tell them that red light is on continually, following the routine yearly service, performed by Sawnton’s technician.They act like it’s ridiculous that we alert them of the issue and when they do come they can’t seem to fix it.Now, tonight, it’s freezing cold and the power went out, it couldn’t get going enough to start. The red light is on again. It’s infuriating and so very disappointing, let alone dangerous. We have a toddler in the house.The generator was fine prior to the technician working on it in the summer. He told me it was overheating, during his service call, because it was sitting in the direct sun. He had to wait for it to “cool off” so he could reset it.This type of interaction/service is a continual disappointment.
Jeff Swanton and his technicians are top notch, dependable and trustworthy. We have utilized their services for years! They stick with a problem until it is fixed. I can't say enough that is positive and complementary. Additionally, the support phone staff and administrative staff is pleasant, polite and helpful. Kyle was a great technician!!!
I just had the yearly maintenance on my furnace. Brian is an expert at keeping it running smoothly. I've been using Swanton Energy Services for 14 years and have only good things to say about them. Thank you Swanton!
Brian is exceptional. He has been servicing my system for several years now and he is always professional and very thorough. Swanton installed my systems over 20 years ago and we have been using their services ever since.
I trust Swanton with the maintenance for both my air conditioning and heating systems for many years. Regular maintenance does in fact extend the life of these units. It is truly a bonus when we trustworthy service people coming to our homes or businesses. Keep up the great work.
Amazing service as always by Swanton! 7 years after my original installation, my boiler had a blower hw issue. Swanton diagnosed the issue right away as we did not have hot water. They researched my warranty, expedited the parts, and performed the install the same day the parts arrived. Everything was covered and the work was done professionally by friendly technicians. 100% recommend Swanton as they are reliable and reputable. Thanks so much!
I called Swanton this morning for service. They set the appointment for today between 12 and 2. They came at 1:30. Assessed the problem, had the part on the truck and fixed the issue. Friendly and courteous serviceman and I would highly recommend their service. Pam G.
Brian was professional and did a fantastic job. Also the AC install folks did an outstanding job. I would highly recommend Swanton Energy Service for both service and AC installation. Professional work.