ComfortShield Premium

Smiling family on floor in living-roomPremium Parts & Maintenance Plan

We are proud to offer one of the most comprehensive gas heating and air conditioning service plans available today. We invite you to become an exclusive member in one of our ComfortShield plans. With ComfortShield, you and your comfort systems are protected while lowering your utility bills and your carbon footprint.

Enroll Today! Terms & Conditions


What’s Included?

Tune up visits include inspection, adjustment and/or cleaning of the following as needed:

Heating Systems

1. Check thermostat
2. Clean & adjust burner assembly
3. Check combustion air
4. Check starting components & capabilities
5. Check Heat exchanger & combustion chamber for cracks, rusting or problem areas
6. Check for proper flue draft
7. Test & Inspect Safety controls
8. Check for leaks in gas/oil piping
9. Replace standard air filters (type chosen by SWANTON)
10. Measure for correct airflow & adjust blower speed as needed
11. Tighten electrical connections and terminals
12. Check for proper supply voltage
13. Lubricate moving parts as required
14. Clean condensate drains and pump
15. Check supply/return temperature difference at furnace
16. Check & adjust gas pressure as necessary
17.Check pilot
18. Check overall heating cycle operation
19. Vacuum blower compartment and clean with components in place 20. Inspect & test system transformers, relays, contactors and controls
21. Repair minor air leaks in supply plenum and return airdrop
22. Perform complete carbon monoxide check of entire house
23. Advise client on other ways to reduce energy consumption, improve safety and enhance comfort

Water Heaters

1. Check thermostat and burner operation Check flue and draft
2. Check for water leaks in and around unit Check for piping and valve corrosion
3. Clean Air Screen
4. Flush On Demand Water Heater if applicable
5. Check/ Clean condensate pump & drain if applicable as needed Check voltage, circuit if applicable
6. Check for gas leaks
7. Check relief valve
8. Clean Air Screen
9. Flush On Demand Water Heater if applicable
10. Check/ Clean condensate pump & drain if applicable as needed Check voltage, circuit if applicable
11. Check for gas leaks
12. Check relief valve

Air Conditioning Systems

1. Check & adjust thermostat
2. Test starting components & capabilities
3. Test safety controls
4. Replace standard air filters (chosen by SWANTON)
5. Clean/adjust blower components in place
6. Check & adjust airflow. Supply/Return temperature difference
7. Measure starting and running amps, line voltage and control voltage 8. Clean condensate drain & pump and check operation
9. Check overall cooing cycle operation
10. Inspect evaporator coil and drain pan when readily accessible
11. Clean condenser coil
12. Monitor refrigerant temperatures and pressures
13. Inspect and tighten all electrical connections including disconnect switch
14. Inspect and tighten all low voltage electrical connections and terminals
15. Test and record superheat and subcooling – Compare with factory specifications
16. Monitor fan motor and compressor operating temperatures
17. Lubricate moving parts as necessary
18. Test all controls, switches, relays transformers, contactors, motors and fans
19. Adjust refrigerant metering device per factory specifications if necessary
20. Inspect for disconnects on ductwork
21. Check for proper airflow delivery
22. Advise client on other ways to reduce energy consumption, improve safety and enhance comfort

Annual Parts Coverage

As a Premium member you will receive coverage for repair or replacement of the following systems enrolled in the plan.

Gas Furnace/Boiler Parts Coverage

Annual Inspection
Automatic air vent*+(up to $20 part allowance)
Belts and pulleys
Blower motor/ blower wheel( up to $200 part allowance) Burners
Circulator pump (up to $150 part allowance)***+
Circuit Board/ignition control (up to $200 part allowance) Cleaning sight glass, air purging hydronic system & radiators*+ Condensate pump for furnace
Drain valves*
Emergency switch
Expansion tank (diaphragm type only for heating system)+ Fan/Limit control
Flue damper
Gas valve
Ignition system (up to $200 part allowance)
Inducer motor and assembly (up to $200 part allowance, excludes sidewall venting kits**)
Internal wiring
Limit controls
Low water cutoffs+
Outdoor temperature sensors Pilot assembly/ignitor
Pressure relief valve+
Pressure switch Pressuretrol/pigtail assembly+ Pressure temperature gauge+ Relay
Thermostat (Honeywell 4000 or equivalent stock)
Vent damper (original equipment only)
Zone valve head (up to 2) does not include motor assembly**

Furnace/Boiler Exclusions

Accessory components – humidifiers, air cleaners, uv lights etc
Batteries, standard or hardwired Bronze pumps
Circuit breakers or wiring external to the furnace or boiler
Domestic hot water coil Expansion tank (ceiling mounted steel)
Flue pipe
Flush boiler
Heat exchanger (if under mfg warranty – labor only standard rates will apply)
Potable water system items Sidewall venting kits, motors and assemblies
Water valves
Zone valve assemblies

Does not include replacement of unit. Loyalty credits may apply.

Air Conditioner/Heat Pump Parts Coverage

Annual Inspection
Blower motor (up to $200 part allowance)
Circuit Board(up to $200 part allowance)
Condensate line – clean & repair (must be visible and accessible) Condensate safety switch Condenser fan motor (up to $200 part allowance)
Condensate pump Contactor
Crankcase heater (external)
Defrost relay
Fuses – for outdoor disconnect Low ambient control
Low voltage wiring – exposed and accessible
Run capacitor
Start capacitor
Thermostat (up to $65 part allowance)
Time Delay Controls Transformers

Air Conditioner/Heat Pump Parts Exclusions

Condenser or Evaporator coil (indoor & outdoor coil)
Electrical disconnect, circuit breaker or electric wire
Drain pan, primary or secondary Evaporator coil cleaning Refrigerant system access including leak search, leak repair, & internal component replacements
Refrigerant piping Reversing valve

Does not include replacement of the unit. Loyalty credits may apply.

Standard Water Heater Parts Coverage

Access door gasket
Burner tube assembly (natural draft)
Cleaning FVIR screen Drain valves
Emergency shutoff control Heating element
Piezo ignitor
Pilot assembly
Pressure temperature relief valve – shutoff valve must be installed on inlet side
Switching relay
Temp control & thermostat Thermocouple

Water Heater Parts Exclusions

After market power vents
Anode rods
Battery/backup systems
Circulator pumps
Cleaning/replacing air filters Dip tubes
External power vents
Flue pipe
FVIR system
House water piping & valves
Natural gas units over 75.000 btuh
Units serving more than 2 family residence
Units over 75 gallons
Units over 240V electric
Water heater tank leakage/failure Wiring & circuit breaker for electric water heater

Does not include replacement of unit-Loyalty credits may apply

Tankless/On-Demand/Powered Water Heater Parts Coverage

Circuit board
Combustion fan
Condensate pump
Inducer motor
Internal water screen
Overheat switch
Spark electrode
Surge protector
Thermal fuse
Water flow control(exterior models)
Water flow sensor

Tankless/On-Demand/Powered Water Heater Parts Exclusions

Flue pipe
Flushing unit (tank style)
Heat Exchanger
Mixing valve
Wiring, circuit breaker to water heater
External water piping, valves & leaks

Does not include replacement of unit-Loyalty credits may apply

Indirect Water Heater Parts Coverage

Circulator motor
Relief Valve
Zone valve / motor head

Indirect Water Heater Parts Exclusions

Flow valves
Heat exchanger / coil

Does not include replacement of unit – Loyalty credits may apply

If a part is not on this list it is not covered under the plan but may be repaired at standard rates.
**Parts not covered can be repaired at standard rates
***one circulator pump and assembly per covered boiler
+Any work requiring soldering of parts to be repaired or installed is not covered under the contract. SWANTON Heating & Cooling is not responsible for pressure reducing valve or backflow preventer once a system has been drained. If during refill, PRV or backflow become defective, new items may be purchased at standard rates. SWANTON Heating & Cooling is not responsible for any leaks that may occur during the repair. Additional leaks may be repaired at standard rates.

logo copy
bbb-sm  heatingassistance NATE-sm fmanj-sm ehcc-sm